Introduction
Uploading calls in BuildBetter allows you to manually add call recordings in various audio and video formats to your database for accessibility and analysis.
Uploading calls manually gives you flexibility and control over which calls are included in your database. It also ensures that important calls are not missed out even if they were not scheduled or recorded through the integrated call tools.
Here's a simple guide to uploading calls manually:
Manual uploading of calls is useful in situations such as:
Some users might face difficulties in finding the "Upload" button or might accidentally close the window during the upload process.
If you can't find the "Upload" button, ensure you are on the main screen of BuildBetter. If your upload cancels, try the upload process again, making sure to keep the window open until the upload is complete.