BuildBetter is a software product that:

1. Ingests internal and external unstructured qualitative data for companies, including internal meetings, external customer calls, customer chat logs, twitter reviews, etc.
2. Structures that qualitative data by generating high-quality extractions with AI.
3. Executing custom workflows and generating a knowledge repository based on the processed data and extractions.

Our missing is to help every company on earth become product-led which, in our minds, is an inevitability. Product-led, is NOT PLG, product-led just means the product teams will be driving a majority of the revenue driving decisions by influencing retention, engagement, and expansion.

Our core value is to be in service of our customers by building the best product of our lives to help our customers build the best products of their lives.

Role Overview

At BuildBetter, we look for engineers who are deeply invested in both the technical challenges and the user experience, regardless of their specific role:

• Software engineers are problem solvers who dive deep into complex challenges, balancing the immediate needs of the business with the foresight to build scalable and maintainable solutions.
• Product engineers are creators who are passionate about crafting seamless and delightful experiences for our users, ensuring that every interaction with our product is impactful and intuitive.

Regardless of whether you are focused on backend, frontend, or full-stack development, every engineer at BuildBetter is expected to care about the user experience and contribute to building products that resonate with our users.

In our first full-time non-founder engineering hire, we’d like to see both with a bias towards software engineering. That means being able to go deep on business logic problems (primarily on the backend) while being able to contribute to customers’ direct experience of the product (primarily through the UI) when there isn’t much deep technical work to do.

You’ll be working with the two founder engineers: Adam is a UX designer and UI engineer and is an archetypal product engineer; Nikhil is has an ML engineering background and is an archetypical software engineer. Adam holds the product prioritization stick, and Nikhil is is responsible for most technical decision making.

Key Responsibilities

Above anything else (and this applies across every single employee at BuildBetter, whether a founder or a hire), your responsibility is to deliver business value to your customers and your teammates, in that order.