The Join Call feature in BuildBetter allows the platform to manually join calls. By inputting the call link, BuildBetter can send a bot to record the call, ensuring that the discussion is captured and accessible for future reference.

Benefits

The Join Call feature increases the flexibility of call recording in BuildBetter. It allows the platform to join and record calls that are not scheduled through the integrated call tools, ensuring that all important discussions are captured.

How to Use

To use the Join Call feature:

  1. Navigate to the chat view or the calls view.
  2. Click on the "Join" button located in the upper right-hand corner.
  3. Paste the link to the call in the provided field (ensure the password is included in the URL if there is one).
  4. Click "Join". BuildBetter will send a bot to join and record the call.

Use Cases

The Join Call feature is useful in scenarios such as:

Common Issues

Users may sometimes forget to include the password in the URL, or the call host may have settings that prevent the bot from joining the call.

Troubleshooting

If the bot is unable to join the call, ensure that the password is included in the URL, if there is one. Also, check the call's settings to make sure that bots are allowed to join.

FAQs